From October 27 to 29, 2026, mediator-trainer Zhandilda Zhakupov conducted trainings on mediation and negotiation for executives and employees of manufacturing companies. The trainings are aimed at developing the communication and negotiation skills of management and staff whose daily activities include conducting negotiations, resolving disputes and disagreements, and maintaining a stable psychological climate within the workforce. The training program covered conflict management, conducting crisis negotiations, mastering facilitation techniques, argumentation, handling objections and manipulations, as well as technologies for preventing and constructively resolving labor conflicts. Trainer Zhandilda Zhakupov has been working with the business and quasi-public sectors for 10 years, conducting educational events aimed at helping executives and employees master negotiation processes and conflict management skills. For inquiries regarding training, please contact the Center's Coordinator, Aida Zamanbekova, at +77772157436.