We present to your attention an exclusive interview with Zhandilda Azhigaliyevich Zhakupov, an international expert-mediator and Head of the Public Association "International Human Rights Center". This deep and candid conversation explores the future of mediation in Kazakhstan, the nature of human conflicts, the psychology and tools of effective negotiations, and why a mediator serves as a guide to trust and harmony in society.

https://youtu.be/9u42D66-CVg